FAQ’s

GENERAL FAQS

  • How should I set up my files?
  • What file formats are supported?
  • How do I upload files?
  • What resolution do my files need to be for good quality printing?
  • How do I place an order?
  • What are your turnaround times?

Q:  HOW SHOULD I SET UP MY FILES?

A:  All files should be set up according to these artwork guidelines, regarding size, color space, vector specification, and image resolution. Documents must be created and sent at 100% of the final size, otherwise the scale must be specifically labeled in the file name. Colors and background images must bleed to edge of template. Graphics should be created in CMYK color with 8 bits/channel. The use of the RGB color spaces may result in color shifts.

Q:  WHAT FILE FORMATS ARE SUPPORTED?

A:  Acceptable file formats in order of preference include PDF, Adobe Illustrator, TIFF, Adobe Photoshop, and EPS.  Click here for detailed artwork guidelines.

Q:  HOW DO I UPLOAD FILES?

A:  FTP Upload; please submit all files on www.SpeedProRDU.com via the RED FILE UPLOAD button located on our web pages.  No modifications will be made to your Art Files unless specifically requested.

Q:  WHAT RESOLUTION DO MY FILES NEED TO BE FOR GOOD QUALITY PRINTING?

A:  This depends mostly on viewing distance. For typical display usage, 100 dpi provides great images.  Property signs and vehicle wraps,which are often viewed from greater distances, can use lower resolutions.  Art prints that will be viewed at closer than 18 inches should have resolutions of 150 DPI.

Q:  HOW DO I PLACE AN ORDER?

A:  To place an order, call 507-799-0116 or email LSmelser@speedpro.com

Q:  WHAT ARE YOUR TURNAROUND TIMES?

A:  Typical turnaround time for most standard products is 2 to 3 days.  Projects with higher quantities, special order components or that are more labor-intensive may require additional time.

 

VEHICLE GRAPHICS FAQS

  • What is a vehicle wrap?
  • What is a wrap made of, and how does it go on?
  • What is the process for getting a car or truck wrapped?
  • How is a partial wrap different than a full wrap?
  • How long does a wrap last?
  • Will a wrap hurt my paint?
  • Do I have to give you measurements of my car?
  • How long does it usually take to get a vehicle wrapped?
  • Can a wrap be repaired?  What if I am in a wreck or need to change something?
  • Can you wrap a leased vehicle?
  • Does a wrap require special care?
  • How is the cost determined?
  • Can you see through windows with graphics applied to them?
  • I’ve seen bubbles and wrinkles in some wraps.  Is this normal?

Q:  WHAT IS A VEHICLE WRAP?

A:  A vehicle wrap consists of a design that is developed, printed on special wrap vinyl and laminated. The vinyl graphics are then installed or “wrapped” on the outside of a vehicle, applied directly to the vehicle surface.  Door jams and interior areas are untouched.

Q:  WHAT IS A WRAP MADE OF, AND HOW DOES IT GO ON?

A:  The graphics are printed on special, high-tech vinyl, which is designed specifically for vehicle graphics.  The vinyl is laminated with a protective layer that gives a final gloss. The laminated vinyl is applied directly over the original paint of the vehicle, and it actually helps protect the paint. A wrap is easily removed, even after several years, to return the vehicle to its original condition.

Q:  WHAT IS THE PROCESS FOR GETTING A CAR OR TRUCK WRAPPED?

A:  The design phase starts with effective communication between the client and designer. This involves getting accurate measurements of the vehicle and the actual design of the graphics to be applied. The second phase is the production phase. In this phase, the graphics are printed and then laminated. Lamination protects the vinyl from abrasions and UV rays, preventing deterioration of the graphics over time. The third phase is installation of the vinyl to your vehicle. It is best to get graphics installed at Speedpro Imaging, as we have a garage to protect your vehicle from the wind, rain, sun, etc.

Q:  HOW IS A PARTIAL WRAP DIFFERENT THAN A FULL WRAP?

A:  A full wrap covers all of the painted exterior surfaces of the vehicle, including the roof.  Anything less than a full wrap is normally called a “partial wrap.” Generally, a partial wrap begins at the driver door and wraps all around; however, there are no graphics on the roof, hood, or front quarter panels. Often a logo is installed separately on the hood and doors. With some tall vehicles, it isn’t an effective investment to cover the roof, but the design needs to take this into consideration.  The underlying paint color needs to be considered. The most valuable advertising space is the rear view of the vehicle since this part is viewed for a long period of time by vehicles behind.

Q:  HOW LONG DOES A WRAP LAST?

A:  Under normal conditions, you will be ready for a new vehicle or a new graphic before you notice any serious wear on your wrap. However, the life of your wrap depends on many factors. Premium vinyl, designed specifically for vehicle wraps, can easily last more than three years–some continue to look good beyond six years. Perforated window film is much more sensitive; however, since it is compromised with perforation. Edges of window perf may begin to detach over time, or laminate may begin to break down under severe heat after 18‐24 months.

Q:  WILL A WRAP HURT MY PAINT?

A:  In most cases, vehicle wraps will not damage factory paint jobs. Typically, the wrap will actually protect your paint, leaving it in far better condition than if you had not wrapped the vehicle. It is important to talk with your supplier and possibly pre‐test your paint job prior to wrapping it with vinyl. Paint that is in poor condition may peel when vinyl is removed. New paint needs several weeks to cure before a wrap is installed.

Q:  DO I HAVE TO GIVE YOU MEASUREMENTS OF MY CAR?

A:  No. We use software programs that have accurate dimensions of most standard production‐run cars, trucks, and vans. However, we prefer that customers bring their vehicles in beforehand (or we can often go on‐site) so that we can take photographs and get verification of key measurements to ensure an effective fit of the graphics. We prefer to “measure twice and cut once,” since we can’t change the size of the graphics once they are printed.

Q:  HOW LONG DOES IT USUALLY TAKE TO GET A VEHICLE WRAPPED?

A:  Depending on the clarity of your design and your availability for quick feedback on proofs, it can take a couple of days to weeks to get your design right. Once we have an approved final design, we move into production and confirm the installation schedule. From the day of approved art, installation can take as few as 3-4 days to be completed.

Q:  CAN A WRAP BE REPAIRED? WHAT IF I AM IN A WRECK OR NEED TO CHANGE SOMETHING?

A:  Yes. Any damaged pieces of your vehicle wrap can usually be replaced after your vehicle is repaired. Generally, if damage is limited to certain areas of the vehicle, you do not need to redo the entire wrap. However, installing “patches” of graphics can be tricky, as matching exact colors and lining up the new graphics with the old graphics can be a challenge. Colors can change over time, sometimes causing an overlaid patch to not blend effectively. It is usually best to replace an entire body panel.

Q:  CAN YOU WRAP A LEASED VEHICLE?

A:  Generally yes, but check with your leasing company.

Q:  DOES A WRAP REQUIRE SPECIAL CARE?

A:  Nothing too specific, just be gentle with it! Hand washing with mild soap and a soft cloth or sponge is best. Try to avoid high pressure washes, and do not use an ice scraper on window graphics. Avoid rolling windows down if they have graphics applied. Remove or never use a rear‐window wiper on a wrapped window.

Q:  HOW IS THE COST DETERMINED?

A:  Three factors determine the cost:  the amount of material required (specific vehicle/coverage), the amount of design time and photo acquisition required, and the complexity (or simplicity) of installation. The specific vehicle and the design will dictate this. Multiple vehicles/fleets using the same design and layout will save money, due to having only one design phase and the economies of larger print runs.

Q:  CAN YOU SEE THROUGH WINDOWS WITH GRAPHICS APPLIED TO THEM?

A:  You can see out of window graphics that are printed on perforated window film. Window perf vinyl is has very small holes that allow you to see out. This also gives you the benefit of acting as window tinting, which reduces heat in your interior and prohibits people seeing into the car (which can be a security benefit for many businesses). From inside the vehicle, visibility is similar to regular window tint. From the outside, the graphic is visible. We can use a clear laminate on all window perf, which keeps dirt from settling into the holes and allows water to flow over the perf more easily. However, this reduces visibility somewhat, except in the rain.

Q:  I’VE SEEN BUBBLES AND WRINKLES IN SOME WRAPS. IS THIS NORMAL?

A:  Yes. It is normal for a full wrap to have an occasional wrinkle or bubble, due to complex curves and ridges in the body shape. Just like a new paint job, if you inspect it close enough, you can find flaws. However, a professionally designed and installed wrap will look great to the common viewing eye from typical viewing distances. There are many techniques to reduce imperfections when wrapping, which is why we use professional wrap experts, but even the best vinyl installers have occasional wrinkles on severely concave or rounded surfaces.

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