FAQs

General

What products does SpeedPro provide?

Decals

Banners

Exhibit/Trade Show

Floor/Ground Graphics

Signs/Prints

Vehicle Wraps & Graphics

Walls

Windows

Specialty Graphics

  • Backlit Graphics
  • Textile

More! Call 216-342-4954 to find out how we can help

What services does SpeedPro provide?

• Large Format Printing
• Graphic Design
• Installation

As experts in visual communication who offer exceptional customer service, we oversee your project from conception through to completion. With in-house design, production, and installation, we ensure your order is completed meticulously and on schedule.

How do I obtain a quote or place an order?

Please click here to obtain a quote or place an order. You’re always welcome to call us at 216.342.4954.

What are your turnaround times?

  • Prints & basic jobs: typically, 24-28 hours from receiving final art.
  • Vehicles & involved jobs: typically, 1-2 weeks from receiving final art.

If the project is particularly large and is labor intensive, please contact us directly for an estimated time of completion at 216-342-4954.

How do I upload files?

Please click here to upload a file or send it via email to marketingclevelandeast@speedpro.com

How large can SpeedPro print?

If you can dream it, we can print it!

How long does a print last?

Depending on the substrate and the environmental conditions, our graphics can last indefinitely indoors. Outdoor applications, such as banners, can last several years depending on finishing options. All SpeedPro inks are also UV-resistant.

Can I install my graphics myself?

It‘s recommended that you have a professional install your graphics. If you would like to see how to install graphics yourself, please see our installation guide for additional information.

Large-Format Terminology

What is large format printing?

We specialize in producing large-scale graphics to make an impact while still maintaining high resolution and clarity; other print shops specialize in smaller-scale printing such as business cards, calendars, brochures, postcards, and flyers. Please see other FAQ: “What products does SpeedPro provide?”

What is media, and what kinds are available?

Media refers to the type of material your graphic is printed on. We print on various types of media including but not limited to:

  • Adhesive-Backed Vinyl
  • Backlit Material
  • Translucent Vinyl
  • Reflective Vinyl
  • Frosted Vinyl
  • Banner Material
  • Window Perf
  • Static Cling
  • Poster Paper
  • Canvas

What is substrate and what kinds are available?

Substrates are materials used to add strength and rigidity. We can mount your project to various types of substrates including but not limited to:

What is laminate and what kinds are available?

Depending on the use and application of your project, it may require lamination. In this case, the laminate is applied on top of media to help protect your graphic from elements and wear-and-tear. Our options include:

  • Gloss laminate (typically used outdoors)
  • Matte laminate (typically used indoors)
  • Optically clear
  • Luster/satin

File/Image Prep

What is a vector image?

Scalable vector graphics (SVG) is digital art that is outlined. (i.e., Illustrator Files, Logos). These files typically contain vector data which is scalable to any size; however, they can also include bitmap/raster data which is not scalable. Please see other FAQ: “What is a raster image?”

  • AI (Adobe Illustrator)
  • EPS (Encapsulated Postscript)
  • PDF (Portable Document Format)

What is a raster image?

Bitmaps made of pixels, or tiny dots that use color and tone to produce the image. Pixels appear like little squares on graph paper when the image is zoomed in or enlarged. The amount it can be enlarged depends on the original resolution. We recommend keeping the final output resolution between 100 and 200 DPI (dots per inch) at full size.

  • PSD (Photoshop Document)
  • TIF or TIFF (Tagged Image File Format)
    • Re-sizing this file type could mean reduced quality
    • Uncompressed TIF is the best of the bitmap options
  • PDF (Portable Document Format)
  • JPG or JPEG (Joint Photographic Experts Group)
    • Re-sizing this file type will mean reduced quality

How much can I enlarge a raster image?

The amount it can be enlarged depends on the original resolution. Following the 100 DPI full-size guidelines, if your file size equals 600 pixels wide, the largest you can print it without compromising quality is 6 inches wide (600 pixels/100 = 6).

Website graphics are created at a low resolution to reduce bandwidth, making your browser load quickly. Therefore, most website images are not usable for large format output – there isn’t enough pixel data.

Where can I find high resolution photos?

Royalty-free images can be purchased from the following providers. However, let us check by how much images can be enlarged before you purchase them.

Why won’t my image work?

Your graphic is too small

  • If your file size equals 600 pixels wide, the largest you can print it without compromising quality is 6 inches wide (600 pixels/100 = 6). Website graphics are created at a low resolution to reduce bandwidth, making your browser load quickly. Therefore, most website images are not usable for large format output – there isn’t enough pixel data.

Your graphic is not the right type of file

  • Vector (outlines): typically contain vector data; however, they can also include bitmap data. Scalable vector graphics (SVG) is digital art that is outlined. (i.e., Illustrator Files, Logos). They are scalable to any size UNLESS they contain bitmaps in addition to vector images.
  • Raster (bitmaps): only carry raster data and do not have the ability to support vector data. Bitmaps made of pixels, or tiny dots that use color and tone to produce the image. Pixels appear like little squares on graph paper when the image is zoomed in or enlarged. (i.e., Photoshop Files, Images)

What file formats are supported?

Vector (outlines): typically contain vector data; however, they can also include bitmap data.

  • Scalable vector graphics (SVG) is digital art that is outlined. (i.e., Illustrator Files, Logos). They are scalable to any size UNLESS they contain bitmaps in addition to vector images. These files typically contain vector data; however, they can also include bitmap data.
    • AI (Adobe Illustrator)
    • EPS (Encapsulated Postscript)
    • PDF (Portable Document Format)

Raster (bitmaps): only carry raster data and do not have the ability to support vector data.

  • Bitmaps made of pixels, or tiny dots that use color and tone to produce the image. Pixels appear like little squares on graph paper when the image is zoomed in or enlarged. The amount it can be enlarged depends on the original resolution. We recommend keeping the final output resolution between 100 and 200 DPI (dots per inch) at full size.
    • PSD (Photoshop Document)
    • TIF or TIFF (Tagged Image File Format)
      • Re-sizing this file type could mean reduced quality
      • Uncompressed TIF is the best of the bitmap options
    • PDF (Portable Document Format)
    • JPG or JPEG (Joint Photographic Experts Group)
      • Re-sizing this file type will mean reduced quality

How should I set up my files?

For best results, submit vector art and raster art in CMYK with the art scaled as close to the actual size as possible. We run Adobe Creative Suite on PC. We currently accept files in the following formats:

  • .ai
  • .psd
  • .eps
  • .tif
  • .pdf
  • .jpg

• Raster Art: please save the files at 150-300dpi for optimal clarity.
• Vector Art: .EPS files provide the sharpest images in large format.

All fonts and text should be converted to outlines or be sent with the included font files.

Banners

What types of banners do you offer?

Retractable Banner Stands

This professional way to showcase your products and services comes with a carrying case. Benefits include variety, portability, easy assembly, affordability, and reusability. They can be single-sided or double-sided and come in a variety of sizes. Some sizing examples include:

  • Width (ft): 2’, 3’, 4’, 5’
  • Height (ft): 3’, 4’, 5’, 6’, 7’, 8’

Size required not listed? Please let us know so we can look into getting you the size you need.

 

Step & Repeat Banners

Large-standing banners that are most commonly designed with repeating logos used as photo backdrops. They are effective advertising for sponsoring the brand while showcasing the celebrity that attended the event.

Use them at sporting events, weddings, press conferences, galas, premiers, interviews, events, trade shows, fairs and festivals, grand openings, special event sales, corporate events, political campaigns/rallies, tournaments, dances, costume parties, trade shows, hospital or clinic fundraisers, annual meetings, demos, charities, and any other occasion that involves the media.

They come in a variety of sizes (even custom) and can come with its own stand. Common sizes include but are not limited to:

  • 8’ x 8’
  • 9’ x 8’
  • 10’ x 8’

 

Vinyl Banners

Benefits include weather resistance, affordability, convenience, and vibrant/vivid colors. In general, even outdoor banners can last for years. You can customize your banner in a variety of ways including but not limited to:

  • Graphics and text
  • Grommet or pole-pocket finishing
  • Sizing

How does a retractable banner stand work?

Similar to roll-up window shades or roll-up projector screens, retractable banner stands are containers that hold banners. The key component of the banner is a spring-loaded mechanism on the inside.

The top of the banner is secured into a top cross bar used to keep the banner from rolling up entirely into the cartridge.  With a stable base and a fixed or telescopic pole, the banner is pulled from the cartridge and attached to the pole for the complete display.

Can I replace graphics in my retractable banner stand?

Yes. Professionals can remove and replace banners in retractable stands. It is not difficult unless the stand and banner leader are damaged or worn. As changing banner art correctly and effectively requires experience, tools, and materials, it is not recommended for clients to do this themselves.

Design

How big does the text need to be for it to be seen?

With various color combinations, these distances will vary about 10%.

Letter Visibility Chart
Letter Height (in) Readable Distance for Maximum Impact (ft) Maximum Readable Distance (ft)
3” 30’ 100’
4” 40’ 150’
6” 60’ 200’
8” 80’ 350’
10” 100’ 450’
12” 120’ 525’
18” 180’ 750’’
24” 240’ 1000’
30” 300’ 1250’
36” 360’ 1500’
48” 480’ 2000’
60” 600’ 2500’

What if I need assistance with design?

Our graphic designers have experience in designing various products from simple banners to complex trade show displays and vehicle wraps. We can provide proofs before production to make sure that our team has created or modified your graphic exactly the way you need it.

At SpeedPro, we pride ourselves on our exceptional customer service, overseeing your project from conception through to completion. With in-house design services, production, and installation, we ensure your order is completed meticulously and on schedule.

Walls

What types of wall murals/graphics do you provide?

  • Indoor Wall Murals
  • Outdoor Wall Murals
  • Oversized Wall Murals

What are the benefits of a printed wall mural/graphics?

  • Advertise your brand, products, or services
  • Inform stakeholders/employees
  • Tell your story
  • Longevity

How long do wall murals last?

We offer both short-term and long-term wall murals.

For short-term, if you’re looking to remove these graphics from your walls, don’t worry. Our graphics are removable without leaving behind residue that can’t be cleanly removed.

For long-term, our vinyl wall murals are ideal to use and display for years. The vinyl material will print with vivid inks and fade-resistant colors, while the adhesives used with these permanent wall murals are made to stick and support the center of attention in your office.

How do I clean my wall mural?

In order to maintain your wall mural’s original appearance, clean the graphic using only a mild soap and water solution. DO NOT use products that contain bleach or petroleum-based ingredients. If the graphic will need to be cleaned frequently, a sealant is required to maintain print integrity. Murals should be cleaned by hand only with microfiber cloths or rags, do not use scrubbing pads or scouring sponges.

Windows

What is Window Perf?

Using a mesh pattern, these window graphics achieve one-way visibility by allowing people inside your business or vehicle to see outdoors, but they will appear mostly opaque to onlookers. This is an ideal choice if you want to provide privacy for people inside your business without blocking the view while grabbing the attention of those passing by.

Vehicle Wraps

What is a vehicle wrap?

Wraps are large vinyl graphics or decals. Printed graphics are placed on vinyl specifically designed for vehicle graphics, before being laminated with a protective coating that gives the final gloss, matte, or luster finish.

Will a wrap hurt my paint?

In most cases, vehicle wraps will not damage factory paint jobs. Typically, the wrap will protect your paint and leave it in far better condition had you not wrapped the vehicle. It is important to talk with us and pre-test your paint job prior to wrapping with vinyl. Paint in poor condition may peel when vinyl is removed. New paint needs several weeks to cure before a wrap is installed.

How durable are vehicle wraps?

Custom vehicle wraps are low maintenance; here are some tips to keep your wrap in tip-top shape:

  • The main consideration is to wash the car regularly. Keeping your wrap clean can help it last as long as possible and look as fresh as the day you bought it. Rinse the car and scrub with a non-abrasive, mild detergent without any alcohol. Give it another rinse and let it air dry or use a microfiber cloth. You can also pressure wash the car with care or take it through a non-abrasive drive-through if necessary.
  • Keep vehicle indoors or under cover whenever possible.
  • Wipe off fuel spills or other difficult contaminants immediately.

Please see other FAQ: “How do I care for my car wrap?”

Can a leased vehicle be wrapped?

Generally, yes! However, you’ll likely need to have the graphics removed before returning the vehicle.

Additionally, if wrapping your leased vehicle makes you feel anxious, you can always check with the leasing company first.

How long does it take to wrap a vehicle?

Getting your design right takes more time than any other phase. The design can take a couple of days or a couple of weeks; it depends on how clear your “vision” is and how quickly you can provide feedback for design proofs. After a final design has been approved, we move into production and confirm the installation schedule. Installing the art can take as little as 4 to 5 days from the day it is approved.

Why should I wrap my vehicle?

Wrapping your vehicle is a new and innovative way to advertise your business. In addition to being a moving, 3D billboard, they work 24 hours a day to create awareness for your company and to reach out to potential customers. In contrast to simple vehicle lettering, high resolution graphics have been proven to increase conscious awareness of a brand by over 48%.

What is the vehicle wrap/graphics process?

There are four elements to the vehicle wrap process:

  1. Design – This is the most critical and time-consuming part of the process. The first step for you is to meet with our graphic designers to discuss your objectives and ideas. Then, we will need to measure and photograph your vehicle and create our own template. With the measurements of the vehicle, we can provide a firm quote for the wrap. Upon acceptance, a 50% deposit is due.
  2. Production – Once the wrap is “designed”, the graphics are printed on special adhesive vinyl and then laminated to protect the vinyl from things like UV rays that can cause graphics to fade over time. Typically, it takes three to four days to print, laminate, and allow proper drying of the ink.
  3. Preparation – We highly recommend that vehicles be washed in a car wash a few hours before they are brought into our facility for graphics installation. Once the vehicle is brought to our facility, we perform a detailed pre-wrap vehicle inspection and take note of the places that have any kind of surface damage such as paint scratches, dents, etc. We then clean the vehicle with chemicals to remove any remaining oily residue, dirt, and contaminants.
  4. Installation – The graphics are applied in panels, (like a jigsaw puzzle). Film overlap and accurate alignment of the graphic sections will ensure excellent presentation and longevity of the product. Depending on your schedule, we can install during business hours, overnight or over a weekend in our climate-controlled studio. Our installation crew usually completes an installation in about 8 hours. Occasionally, we need the vehicle a second time a few days later to replace any graphics that did not fit correctly or install properly. Upon completion, the remaining balance is due.

What do vehicle wraps/graphics cost?

Four factors determine the cost of a wrap:

  1. The amount of material required (specific vehicle/coverage)
  2. The amount of design time and photo acquisition required
  3. The complexity (or simplicity) of installation
  4. The quality of the vinyl and laminate (will affect the longevity of the wrap)

The price of a partial wrap would be proportional to a full wrap.

How do I care for my car wrap?

Some general guidelines are as follows:

  1. Wait at least one week after your vehicle wrap installation to wash.
  2. Leave windows up for three days if you have window graphics. It is recommended to avoid rolling windows down as much as possible.
  3. Never use a rear-window wiper on a wrapped window as it leaves a wear pattern in the laminate.
  4. Hand wash using a soft towel or sponge and mild soap is best. Do not use corrosives or solvents (i.e. alcohol). Waxing is not advised and could damage the finish.
  5. If a car wash is to be used, avoid high-pressure washes. Only use a soft brush car wash.
  6. To prolong the life of the graphic, it is recommended to keep it covered when not in use.

SpeedPro Cleveland East

Studio Owner
Ron Levine

Hours